Data protection notice

Thank you for visiting our website. In this document, we would like to inform you of how we process your personal data when using our website.


Solvium Holding AG
Englische Planke 2
20459 Hamburg

Fax: +49 40 / 527 34 79 22
e-mail: info(at)

Data protection officer’s contact details

How to contact our data protection officer:

Gianluca Rosa
Lerchenstrasse 76
22767 Hamburg

Tel. +49 40 430 74 43
Mobile: +49 171 452 07 23

When we process personal data

We process personal data that you actively share with us. We also automatically process personal data as a result of using our website. Accordingly, your personal data may be processed in the following cases:

  • Visiting our website;
  • Registering for the e-mail newsletter;
  • Contacting us;
  • Requesting informative material;
  • Advertising on;
  • Defending against attacks on our technical infrastructure.

Please see the information below for more details.

Visiting our website

When you visit our website, the company we task with running the website processes and stores technical information about your end device (operating system, screen resolution and other non-personal features) and browser (version, language settings), in particular the computer’s public IP address with which you are visiting our website, together with the data and time of the visit. The IP address is a unique numerical address that your end device uses to send and retrieve data on the internet. Neither we nor our service provider generally know the identity of the person using an IP address, unless you share data with us while using our website that allow us to identify you. In addition, a user can be identified if legal action is taken against this user (e.g. if our website is attacked) and we learn their identity as part of the investigation. This means that you do not need to worry about us matching your IP address to you.

Our service provider uses the processed data on a non-personal basis for statistical purposes so that we can tell which devices with which settings are used to visit our website so that we can optimise this where possible. These statistics do not include any personal data. The legal basis for producing the statistics is Article 6 (1) (f) GDPR.

The IP address is used so that you can access and use our website and to detect and prevent attacks against our service provider or our website. Unfortunately, there are constantly attacks carried out to harm website operators or users (e.g. preventing access, spying on data, spreading harmful software (e.g. viruses) or other unlawful purposes). These attacks prevent the proper functioning of the company’s computer centre and negatively affect the use of our website/its functionality and the safety of visitors to our website. The IP address and the time of access are processed to prevent such attacks. Processing by us and our service provider pursues the legitimate interest of ensuring the functionality of our website and preventing unlawful attacks against us or visitors to our website. The legal basis of processing is Article 6 (1)(f) GDPR.

The IP data stored are (through anonymisation) erased when they are no longer required to detect or prevent an attack.

General contact inquiries

If you contact us through one of the contact channels provided, we use the data you provide us to respond to your inquiry. The legal basis for this is our legitimate interest in responding to your query in accordance with Article 6 (1) (f) GDPR. If the purpose of your inquiry is to conclude a contract with us, another legal basis for processing is Article 6 (1) (b) GDPR. The data are erased once your inquiry has been resolved. If we are legally obliged to store data for a longer period of time, they are erased once this period ends.

Orders of materials

We use the data you provide for ordering materials to process your inquiry and to send the material (by post). The legal basis for this is our legitimate interest in responding to your query in accordance with Article 6 (1) (f) GDPR. If the purpose of your inquiry is to conclude a contract with us, another legal basis for processing is Article 6 (1) (b) GDPR. The data are erased once your inquiry has been resolved. This does not apply if you request informative material that, by sending, we can prove that we have provided you with information as required by law. In this case, we store the data for the duration of the documentation obligation. If we are legally obliged to store data for a longer period of time for other reasons, they are erased once this period ends.

Newsletter and anonymous collection of usage data

If you subscribe to our e-mail newsletter, the data you provide are processed to create and send the newsletter and as verification that you have signed up to our newsletter until you unsubscribe. The legal basis of processing is Article 6 (1) (a) GDPR. To receive the newsletter, you must click on the confirmation link in the verification e-mail that we send you after registering to confirm your permission. By clicking on the link, we process the public IP address of the computer used to open the link, as well as the data and time of this. We process these data to verify that you have confirmed receipt of our e-mail newsletter 

The legal basis of processing is Article 6 (1)(f) GDPR. Our legitimate interest for doing so is to meet our documentation obligation regarding your subscription 

You can revoke your consent at any time by unsubscribing from the newsletter. You can find a link to do so at the end of each newsletter. 

We erase your data when you unsubscribe from the newsletter. We erase the data that we require as evidence that you have consented to receiving the newsletter after the end of the limitation period for documentation obligations 

We use an external service provider for our newsletter who works for us as a processor.

Use of cookies

We use cookies on our website to ensure technical functionality, to understand how visitors use our website and to save default settings set up by a user. We also use them to manage our advertising.

Cookies are small text files that are stored on your device by your browser when using our website. We can read these cookies again if you revisit our website at a later time. The storage period of cookies varies. In your browser settings, you can choose which cookies to accept at any time, but this may mean that our website no longer works properly. You can also delete cookies yourself at any time. If you do not do so, when storing the cookies we can state the duration for which a cookie is to be stored on your computer. A distinction should be made here between session cookies and permanent cookies. Session cookies are erased by your browser when you leave our website or close the browser. Permanent cookies are stored for the duration indicated at the time of storing. 

We use cookies for the following purposes:

  • Cookies from third party providers that we use for advertising. For more details, please read the information on YouTube and
  • Functional cookies, which are used to enable certain features you wish to use.
  • Required cookies, which are needed to use the features on our website (e.g. recognising whether you have logged on). Without these cookies, certain features cannot be provided.

Most browsers used by our users allow you to set which cookies are stored and allow you to erase (certain) cookies again.  If you restrict the storage of cookies on certain websites or do not allow cookies from third party websites, you may no longer be able to use our website in full. Information on how to change cookie settings for the most common browsers can be found at:


We have embedded YouTube videos on our website. YouTube is a service by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

All YouTube videos are embedded on our portal on the basis of YouTube’s “Privacy Enhanced Mode”. YouTube says that it stores information about visitors to a website only if they click on and play the video. You can find further information on this at in the section “Turn on privacy-enhanced mode”.

Playing videos involves large amounts of data, especially when different website users watch videos at the same time. In addition, video playback is accelerated and so playback quality is improved if they are played from a server that is as close as possible to the website visitor. On account of the considerable technical difficult involved, we cannot guarantee this. We have therefore embedded the videos using YouTube. The legal basis for this is Article 6 (1) (f) GDPR.

On our website, we have embedded an evaluation tool from AUBII GmbH, Alsterufer 34, 20354 Hamburg, which you can use to review our company at ‎ Your feedback helps us recognise any dissatisfaction so that we can resolve this where possible. We are of course particularly delighted to receive 5-star reviews! We are proud to have received so many positive reviews and so we display these on our website. works for us on the basis of a processing contract. To enable these features, stores cookies on your browser exclusively for technical purposes. These cannot be used to identify you. If you rate us on , the legal basis for processing your data is Article 6 (1) (a) GDPR. Please also see the data protection notices (link with of our partner.

Right to access

Under Article 15 GDPR, you are entitled to confirmation from us as to whether your personal data is being processed. If it is, you are entitled to access to these personal data and to further information listed in Article 15 GDPR.

Right to rectification

Under Article 16 GDPR, you are entitled to immediately obtain from us the rectification of inaccurate personal data relating to you. Taking into account the purposes of the processing, you also have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to erasure

You have the right to require that we erase your personal data without delay. We are obliged to erase personal data without delay, provided the requirements of Article 17 GDPR are met. Please see Article 17 GDPR for more details.

Right to restriction of processing

In accordance with Article 18 GDPR, under certain circumstances you are entitled to obtain from us restriction of processing of your personal data.

Right to data portability

In accordance with Article 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format, and to transmit those data to another controller without hindrance from us, provided processing is based on consent pursuant to Article 6 (1) (a) GDPR or Article 9 (2) (a) GDPR or on a contract pursuant to Article 6 (1) (b) GDPR and the processing is carried out by automated means.

Right to object

Under Article 21 GDPR, you have the right to object to processing of your personal data which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions.

If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing, which includes profiling to the extent that it is related to such direct marketing.

If you wish to exercise one of your rights, please contact us as the controller using the contact details given above or inform us using one of the other channels we provide. Please contact us if you have any questions.

Right to lodge a complaint with the supervisory authority

Under Article 77 GDPR, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority. This right applies in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal data infringes the GDPR.



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